Frequently Asked Questions
🌍 Both individual users and businesses can benefit from all the services offered on our website with full access to all payment and withdrawal features.
💰 You can withdraw your FSFPAY balance anytime you wish.
You may transfer your crypto funds directly to your wallet, or convert your balance to USD / EUR and withdraw to your bank account.
🏦 Please note:
• For bank withdrawals, the minimum withdrawal limit is 200 USD or 200 EUR.
• For crypto wallet withdrawals, the minimum withdrawal limit is 100 USD or 100 EUR equivalent.
These thresholds ensure transactions are processed efficiently while keeping costs reasonable.
You may transfer your crypto funds directly to your wallet, or convert your balance to USD / EUR and withdraw to your bank account.
🏦 Please note:
• For bank withdrawals, the minimum withdrawal limit is 200 USD or 200 EUR.
• For crypto wallet withdrawals, the minimum withdrawal limit is 100 USD or 100 EUR equivalent.
These thresholds ensure transactions are processed efficiently while keeping costs reasonable.
💸 The standard commission rate for receiving cryptocurrency payments is 0.2%. However, this rate may vary depending on your website’s risk profile and transaction volume.
🔄 Cryptocurrency exchange: 1% transaction fee applies when exchanging one cryptocurrency for another.
💱 Crypto to USD / EUR conversion: 3% transaction fee applies when converting cryptocurrency to USD or EUR.
🔄 Cryptocurrency exchange: 1% transaction fee applies when exchanging one cryptocurrency for another.
💱 Crypto to USD / EUR conversion: 3% transaction fee applies when converting cryptocurrency to USD or EUR.
🪙 After integrating FSFPAY into your website, your customers can easily pay for products using the coins in their wallet.
The payment amount is automatically calculated by converting from your store’s currency to crypto.
All transactions are verified automatically — you don’t need to track or approve them manually.
The payment amount is automatically calculated by converting from your store’s currency to crypto.
All transactions are verified automatically — you don’t need to track or approve them manually.
⚙️ You can instantly set up FSFPAY using our ready-made plugins for WooCommerce, WordPress, Magento, Python, PrestaShop, OpenCart, Laravel, CodeIgniter, Shopify, Wix, Drupal, Joomla + VirtueMart, WHMCS, and WiseCP.
📘 For developers, you can review our API Documentation to integrate FSFPAY manually via API.
🔗 You can also create and share your Personal Payment Link to receive payments directly without any integration.
📘 For developers, you can review our API Documentation to integrate FSFPAY manually via API.
🔗 You can also create and share your Personal Payment Link to receive payments directly without any integration.
👨💻 Yes. Our technical experts can perform API integration for different platforms for a small service fee.
Please contact us to schedule installation support.
Please contact us to schedule installation support.
🚫 There are no maximum limits for deposits or withdrawals.
However, to ensure secure and cost-effective transactions, the minimum withdrawal amounts are as follows:
🏦 Bank transfers: Minimum 200 USD / 200 EUR
🪙 Crypto withdrawals: Minimum 100 USD / 100 EUR equivalent.
These limits help maintain efficient international and blockchain payment processing.
However, to ensure secure and cost-effective transactions, the minimum withdrawal amounts are as follows:
🏦 Bank transfers: Minimum 200 USD / 200 EUR
🪙 Crypto withdrawals: Minimum 100 USD / 100 EUR equivalent.
These limits help maintain efficient international and blockchain payment processing.
🪙 FSFPAY supports a wide range of cryptocurrencies and blockchain networks for receiving and sending payments.
Available cryptocurrencies and networks may vary depending on your account and the payment method selected by your customers.
⚠️ Always make sure that the selected blockchain network matches the network used when sending funds.
Available cryptocurrencies and networks may vary depending on your account and the payment method selected by your customers.
⚠️ Always make sure that the selected blockchain network matches the network used when sending funds.
💱 Yes. Depending on your account and available withdrawal options, you can convert your FSFPAY crypto balance to USD or EUR.
🏦 You may withdraw your converted balance to a supported bank account or use an available international money transfer method, depending on your location and the available options.
🏦 You may withdraw your converted balance to a supported bank account or use an available international money transfer method, depending on your location and the available options.
🌍 Depending on your location, account eligibility, and available withdrawal options, you may be able to receive your converted USD or EUR balance through different international transfer methods.
🏦 These may include a traditional bank account as well as international money transfer and financial services such as PayPal, Wise, TransferGo, UPT, Western Union, MoneyGram, Remitly, Ria, WorldRemit, Paysend, Revolut, Payoneer, Skrill, Airwallex, XE, or other supported providers.
💡 Having different transfer options may allow you to compare the total cost of each method and choose an alternative to traditional SWIFT transfers, which may involve additional bank or correspondent-bank charges.
⚠️ The availability of each provider, its services, supported countries, transfer limits, fees, exchange rates, receiving methods, and processing times may vary depending on your country and account.
💰 Some providers may charge relatively high fees or include an exchange-rate margin. Therefore, always check the provider's current fees, exchange rate, transfer conditions, and the exact amount the recipient will receive before confirming a transfer.
🔎 FSFPAY does not control or guarantee the fees, exchange rates, processing times, or availability of third-party money transfer services.
🏦 These may include a traditional bank account as well as international money transfer and financial services such as PayPal, Wise, TransferGo, UPT, Western Union, MoneyGram, Remitly, Ria, WorldRemit, Paysend, Revolut, Payoneer, Skrill, Airwallex, XE, or other supported providers.
💡 Having different transfer options may allow you to compare the total cost of each method and choose an alternative to traditional SWIFT transfers, which may involve additional bank or correspondent-bank charges.
⚠️ The availability of each provider, its services, supported countries, transfer limits, fees, exchange rates, receiving methods, and processing times may vary depending on your country and account.
💰 Some providers may charge relatively high fees or include an exchange-rate margin. Therefore, always check the provider's current fees, exchange rate, transfer conditions, and the exact amount the recipient will receive before confirming a transfer.
🔎 FSFPAY does not control or guarantee the fees, exchange rates, processing times, or availability of third-party money transfer services.
🔐 FSFPAY uses secure payment infrastructure and blockchain-based transaction verification to process cryptocurrency payments.
⛓️ Each cryptocurrency payment is automatically monitored and verified according to the required blockchain network confirmations before it is approved.
🔒 Payment data is transmitted through secure connections, while blockchain transaction details can be verified on the relevant public blockchain network.
⛓️ Each cryptocurrency payment is automatically monitored and verified according to the required blockchain network confirmations before it is approved.
🔒 Payment data is transmitted through secure connections, while blockchain transaction details can be verified on the relevant public blockchain network.
🔗 Yes. You can receive cryptocurrency payments without having a website by using your Personal Payment Link.
Simply create and share your payment link with your customer through email, messaging applications, social media, or any other communication channel.
💳 Your customer can then complete the payment directly through the FSFPAY payment page.
Simply create and share your payment link with your customer through email, messaging applications, social media, or any other communication channel.
💳 Your customer can then complete the payment directly through the FSFPAY payment page.
⚠️ If a customer sends an amount different from the requested payment amount, the transaction may not be automatically approved.
💰 Payments must normally match the requested amount for automatic payment confirmation.
If the payment amount is incorrect, the transaction may require additional verification or manual review before the payment can be processed.
💰 Payments must normally match the requested amount for automatic payment confirmation.
If the payment amount is incorrect, the transaction may require additional verification or manual review before the payment can be processed.
⚠️ Cryptocurrency payments must always be sent using the blockchain network specified on the payment page.
Sending funds through an unsupported or incorrect network may prevent the payment from being detected or automatically credited.
🛑 Please carefully check the cryptocurrency address and selected blockchain network before confirming a transaction.
Sending funds through an unsupported or incorrect network may prevent the payment from being detected or automatically credited.
🛑 Please carefully check the cryptocurrency address and selected blockchain network before confirming a transaction.
⏱️ The completion time of a payment depends on the confirmation speed of the respective blockchain network. Payments are automatically approved once the required number of network confirmations is received.
💰 The exact amount requested from your customer must be sent in full for the payment to be automatically approved on the blockchain network.
⚠️ If the customer sends an amount lower than the requested payment amount, the transaction will not be automatically approved.
💰 The exact amount requested from your customer must be sent in full for the payment to be automatically approved on the blockchain network.
⚠️ If the customer sends an amount lower than the requested payment amount, the transaction will not be automatically approved.
⚠️ If a payment fails, expires, or is not completed within the required time, the payment may remain unpaid or require a new payment request.
⏱️ Payment status depends on the transaction status and blockchain confirmation process.
💳 If a new payment is required, the customer should use the latest payment request and follow the payment instructions shown on the FSFPAY payment page.
⏱️ Payment status depends on the transaction status and blockchain confirmation process.
💳 If a new payment is required, the customer should use the latest payment request and follow the payment instructions shown on the FSFPAY payment page.
⏱️ The processing time for a withdrawal depends on the selected withdrawal method and, for cryptocurrency withdrawals, the blockchain network confirmation speed.
🪙 Crypto withdrawals are processed according to the conditions of the selected blockchain network.
🏦 Bank withdrawals may require additional processing time depending on the receiving bank and banking system.
🪙 Crypto withdrawals are processed according to the conditions of the selected blockchain network.
🏦 Bank withdrawals may require additional processing time depending on the receiving bank and banking system.
💰 Refunds may be possible depending on the payment method, transaction status, and circumstances of the payment.
For cryptocurrency transactions, refunds are generally sent back to a suitable wallet address and may require additional verification.
📩 If you need assistance with a refund, please contact FSFPAY support with the relevant transaction details.
For cryptocurrency transactions, refunds are generally sent back to a suitable wallet address and may require additional verification.
📩 If you need assistance with a refund, please contact FSFPAY support with the relevant transaction details.
⚙️ There is no mandatory setup fee for using the standard FSFPAY integration options.